www.getdesign.in - My periodic blog exploring the world of business, experience design and interaction, with a smattering of gadgetry and social media. A world where business, people and technology meet.

Let's Fix Things: For over two decades I've been consulting in Communications Design: Everything from business strategy and processes, through to technology, interaction and customer experience. The thoughts here are my own, not necessarily that of my employer.

I have a penchant for spotting patterns and fixing broken user and customer experiences. Even my Bumblebee project hasn't escaped - I've been using Six Sigma techniques to study and predict their behaviour patterns. ☺

April 09, 2009

Now search is just a call away

April 09, 2009/ Nik Sargent

Google allows users to phone a toll-free number and make a query.

Sharad Nanda from Pune is a kebab (meat dish) fan. On a trip to Delhi, he wanted to savour some kebabs. He could have easily phoned his friends for the exact location of eateries. Instead, he took out his cellphone, dialed a toll-free number and asked for kebab joints in a specified location. In less than a minute, he was given a choice of three places. He has much to thank the ‘voice search’, which internet search giant Google recently introduced in Hyderabad, Delhi, Mumbai and Bangalore.

Nik Sargent

Nik Sargent

GetDesign | Nik Sargent | design interaction blog

Nik Sargent

Nik Sargent